Shipping:

Same day shipping for orders placed by 3PM (EST) through United Parcel Service. UPS Ground, 2nd Day, or Next Day Air services. FamilysGuardian.com does not charge for additional handling fees, you pay only the shipping.

Returns: 

Returns can only be accepted if accompanied by an RA # (return authorization #). You can obtain an RA # by filing a Return Authorization Request form. Click here to file a Return Authorization Request form.  Returns must be received within 21 days of purchase date in new condition, repackaged in original packaging. Items returned without a Return Authorization # will not be accepted.